Ideal Computer Systems Introduces TargetCRM to Help Dealers Drive Repeat Business
Using TargetCRM, dealers have the ability to automatically survey their customers after every sale to measure customer loyalty and satisfaction by department and location. They can then:
- Refer happy customers to Google and Facebook, where they can leave positive reviews and help dealers stand out with high ratings.
- Connect with happy customers via targeted text and email promotions, using data like distance, purchase history, category and so on.
TargetCRM also makes it easy for dealers to engage customers via text messaging, which is the way most of them want to be contacted, eliminating phone tag and reducing voicemails (potentially, by 80% or more).
“We love TargetCRM,” said Brandon Crawford from ATS Outdoors. “Thanks to it, we now have a ton of positive online reviews. All businesses want good reviews, but occasionally you can get a bad one. What TargetCRM does is notify the business immediately of any dissatisfied customer so they can go and fix the problem. It presents an opportunity to turn bad reviews into positive ones." For those looking to get more leads and sell more all year round, TargetCRM is a must.
For further information, please visit www.idealcomputersystems.com.
About Ideal Computer Systems
Ideal Computer Systems is a leading Dealership Management Software provider that is designed for the Trailer Industry. Ideal has over 30 years experience partnering with industry suppliers, consultants, and successful dealerships.