NATDA and NCM Associates Partner to Expand Training, Peer Learning, & Offer Member Advantages

Arlington, VA — The North American Trailer Dealers Association (NATDA) announced a new strategic partnership with NCM Associates, naming NCM Associates as an education partner and the exclusive Service Management Training Provider.  

Focused on the realities of trailer dealership operations, the partnership delivers access to trailer-only 20 Groups, service and leadership workshops, industry insights, and member-only scholarships and training savings. 

Structured 20 Groups Expand in Trailer Segment with NEW 20 Group Options 

As part of the partnership, NATDA members can participate in NCM Associate’s 20 Groups tailored specifically to the light and medium-duty trailer industry. 20 Groups bring together noncompeting businesses to help improve dealer profitability and operational performance through confidential financial benchmarking, best practice sharing, accountability, and expert facilitation. 

A new Express 20‑Group option, for even the smaller dealerships, delivers the same core benefits in a flexible, hybrid format, offering consistent insights and engagement while reducing travel costs —an efficient solution for NATDA members seeking a dealer 20 Group experience. 

To learn more about the NCM Trailer 20 Groups, please contact Mark Spader, 20 Group Moderator at NCM Associates, by phone at 605-759-2513 or by email at mspader@ncmassociates.com  

NATDA Trailer Show - A Peak at What’s to Come 

As part of the partnership, NCM Associates will deliver three dedicated sessions during the NATDA Trailer Show held September 1-3 in Nashville, giving dealers direct access to practical education and a firsthand look at NCM’s peer learning model. 

Planned sessions include: 

• Parts Management: Proven Practices to Drive Profitability
• Maximizing Profitability in Your Service Department
• Mock 20 Group Session, offering attendees an inside look at what a 20 Group is. 

“NCM Associates is proud to partner with NATDA to bring support and resources to its members and the Trailer Industry,” said Mark Spader of NCM Associates. “Together, we’re providing trailer dealers with access to proven insights, benchmarking, and peer collaboration designed to help them make smarter decisions and drive sustainable growth.” 

Scholarships, Trends Insights, Training Discounts, Future NATDA Programs & More… 

To further support dealer development, this partnership also includes:

• Two yearly Scholarships available to NATDA members for NCM Training (valued up to $3395)
• Trend insights and benchmarking summaries will be shared through NATDA channels
• Member only discounts for NCM training workshops
• Expanded educational initiatives between NATDA & NCM beginning in 2027 

“This partnership offers valuable and cost-effective resources that improves performance and grows stronger businesses.” said Corey Langley, Director of Exhibits & Partnerships at NATDA. 

More details to follow in the coming months.

ABOUT NATDA 

The North American Trailer Dealers Association (NATDA) serves the light and medium-duty trailer industry by connecting dealers, manufacturers, and suppliers through a variety of educational and promotional platforms. From printed publications like its bi-monthly magazine to the annual NATDA Trailer Show, NATDA provides abundant networking opportunities with high-quality, industry-specific contacts. At NATDA, your success is our mission™. Learn more at natda.org. 

ABOUT NCM Associates 

NCM Associates provides performance improvement solutions for dealer organizations through benchmarking, training, peer collaboration, and leadership development. NCM’s 20 Groups and training programs help dealers make informed decisions, improve operational results, and build stronger teams. Learn more at NCM.