Kenect Launches New Broadcast Messaging Product

Industry News ,


PLEASANT GROVE, Utah Kenect, the text messaging platform used by thousands of businesses, launched a new Broadcast Messaging feature to improve communication between businesses and their customers.

Businesses who use Kenect will now be able to message large groups of customers all at once. This will dramatically change the way businesses communicate important information and cut down on the time employees spend on customer interactions.

This new product was created after getting feedback from businesses who use Kenect. Many were looking for a way to send personalized messages on a larger scale.

“Traditionally, Kenect only allowed 1-to-1 texting,” said Ryan Browne, VP of Customer Success. “Our platform supported conversation and interactions between businesses and their consumers. With this new product, we’re introducing broadcast messaging as another option to conveniently interact with many consumers all at once.”

Kenect wanted to create something that was fast, simple, and would help streamline costs. Some of the benefits of Broadcast Messaging include:

  • Sending broadcasts to consumers is much quicker and cheaper than other traditional forms of marketing.
  • You can target specific segments of your customers.
  • Your messages will be read. 98% of all text messages are read within 3 minutes.
  • It allows you to communicate events, announcements, promotions, changes, etc. on a larger scale.

“Consider the cost and time spent on other forms of marketing communications: Direct mailers, emails, social media ads, phone calls, etc. While all of these have their benefits, none of them can compare to the scalability and effectiveness of the most broadly used communication method – text messaging,” said Browne. “Broadcast messaging is the most effective and efficient way to share a message with a specific group of individuals.”

If you would like to get more information about this product, you can click here. You can also sign up for a free demonstration, and one of our team members can walk you through what it looks like for your business.

To learn more about Kenect or to sign up for a free demonstration, visit kenect.com or text 888-972-7422.

About Kenect

Kenect helps businesses connect with their customers. The company builds simple texting tools that are elegant and easy-to-use. Thousands of companies across North America use the platform to text their customers, generate online reviews, gather leads from their websites, video chat and collect payments. Based in the Silicon Slopes of Utah, Kenect's team is committed to helping businesses improve their customer experience and customer communication.