Trailer Dealer Service Manager - Load Runner Trailers

Job Board ,

Company Information 

Load Runner Trailers

Michael@LoadRunnerTrailers.com

813-540-8621

Company Representative

Michael Gudas

Michael@LoadRunnerTrailers.com

813-540-8621

Position Summary

  • Load Runner Trailers is the largest (and growing) trailer dealer in Florida. It sells and services all types of trailers: enclosed cargo, equipment, car hauler, deck over, tilt deck, hydraulic dump and utility trailers - both bumper-pull and gooseneck. It operates across four locations in Tampa, Ft. Lauderdale, Orlando and Jacksonville. It's hiring a Service Manager for its newest location in Jacksonville. The Service Manager has responsibility for the success of the service department and supporting the day-to-day activity on the lot.

Position Responsibilities

  • Provide a professional and seamless experience to customers that require service or service-related advice andensure that service and repairs are completed in a skilled and comprehensive manner
  • Greet customers in person, receive phonecalls, provide education and technical assistance and ensure our customers are happy through their entire interaction.
  • Document allspecifics of customer service or repair requirements, prepare an estimate for each requested repair or service and get customeragreement on the method of service and repair.
  • Manage required services, secure any needed parts and ensure that work iscompleted to our quality and safety standards.
  • Partner and coordinate with our Lot Manager to keep our for-sale inventory in topcondition
  • Collaborate with Lot Manager to ensure incoming trailers are unloaded safely and efficiently.
  • Prioritize any necessaryrepairs on new and used trailers to maintain sales ensuring minimal interruption to the sales pipeline.
  • Maintain a high-performanceservice department:
  • Through hiring input, training and management, ensure our services and repair staff are operating at a high level.
  • Oversee the upkeep and maintenance of all services shop equipment.
  • Coordinate with the store manager and otherdepartments to ensure that business goals are being met.

Experience Required

  • High school diploma or equivalent
  • Trailer/RV/auto dealership services management (5+ years)
  • Repair and/or fabrication(3+ years)
  • Forklift operations (3+ years)
  • Goal-oriented, friendly, professional, punctual and dependable
  • English fluency /Spanish language fluency a plus

How to Apply

  • Email Resume to: employmenttpa@loadrunnertrailers.com