Ensuring that customers are heard and happy is tough enough under the best of circumstances. Today, supply chain shortages, shipping delays, and an increasing lack of civility on the part of customers have made customer service harder. This article explores ways to help customer-facing staff cope. Continue Reading
In the final installment of our three-part series on ways to address the industry constraints caused by supply chain shortages and delays, David Whitlock offers dealerships a practical approach to addressing the realities of today’s market as part of the sales process. Continue Reading
In part two of a three-part series on how dealerships and manufacturers can address the industry constraints caused by supply chain shortages, consultant David Whitlock addresses 9 things trailer dealers can do to take control of their inventory. Continue Reading
Supply chain shortages and delays cause frustration long the value chain. In a three-part series, consultant, David Whitlock, provides his take on ways both manufacturers & dealerships can continue selling products in the trailer industry. Continue Reading
NATDA welcomes its new Director of Marketing, Susan Bishop. With over 16 years of marketing experience, she looks forward to working with NATDA leadership to direct initiatives to help the NATDA grow and communicate the organization’s value so members can make the most of their membership. Continue Reading
Insure customers and make a BIG profit with the Nation Safe Driver's Tire & Warranty program, backed by an “A” rated insurance carrier. Continue Reading
The North American Trailer Dealers Association has partnered with Hilb Group – a leading national broker – to provide NATDA members a full suite of transportation related insurance coverages. Continue Reading
Join hundreds of dealers around North America in supporting the trailer industry only dealer-specific business association. Continue Reading
Join hundreds of dealers around North America in supporting the trailer industry only dealer-specific business association. Continue Reading
In partnership with Larchmont/Transamerica, the North American Trailer Dealers Association (NATDA) is unveiling a powerful retirement plan solution designed to reduce administrative burden, transfer certain risks and lower the overall plan costs for NATDA members. Continue Reading
The North American Trailer Dealers Association (NATDA) is committed to supporting our nation’s wounded veterans through Wounded Warrior Project® (WWP) and its free programs and services. Many wounded veterans face significant challenges when they return to civilian life, and through the generous su Continue Reading
Tornadoes ravaged Western Kentucky on December 11th, destroying many homes and taking over 70 lives. Continue Reading
