By knowing the simple, yet effective formula most buyers use when valuing a business, you get an understanding of what your business may be worth, and clarity on what actions will have the biggest impact in increasing this value. This applies to all, whether selling to a third party, passing the business along to the next generation, or stepping out and having key employees run it for you. Three key discussion points will include: the specific formula used to get an estimate of what their dealership is worth, the eight drivers of business value and growth potential. During this workshop, attendees will learn:
Communication with customers continues to evolve. Social media and text messaging are taking over and 81% of consumers trust and use reviews to choose a dealership. In 2019, consumers are going mobile as their primary means of making purchasing decisions. Join Graham as he discusses texting and social media etiquette, online review importance, which review sites matter and how to implement a system to get more 5-star reviews.
The complexity of state and federal regulations related to commercial motor vehicles is ever increasing. Often, dealers and their customers are unaware of when the regulations apply and what implications they may have. This presentation will assist dealers with the following:
With the National Highway Traffic Safety Administration’s (NHTSA) recent tire recalls, it is crucial that trailer dealerships understand NHTSA’s federally required tire registration procedure. Johnathan Bradley is responsible for tracking tires for hundreds of dealerships, will clarify the TIN Registration process and explain how it develops maximum protection for you and your customers in the event of a manufacturer recall.
We find that technician productivity is one of the most important factors in satisfying customers while impacting service and parts profitability. This workshop will discuss how number of working days, calendar utilization, tech hours available, selling maintenance, courtesy inspections, pay plans, goal setting, and daily monitoring will impact technician productivity and repair cycle time. And the good news is that when tech productivity goes up, so does profitability. Ken will utilize profit calculators to show increases plus real-world examples to explain implementation.
Where does your dealership rank among the best? What do successful dealers do differently? Should you steer your trailer dealership in a different direction? Join top dealerships in the industry as they discuss the impact, advancements and hurtles of the modern trailer dealership, fielding audience questions along the way. This panel discussion, hosted by Action RV’s Mark Podeyn, will give insight on dealership trends and ways to make your business more successful by the billable hour.
From economic uncertainty in the market to catering to a younger, cash-strapped demographic, rental services are quickly becoming a driving revenue stream for dealerships across the country. Join White Spruce Trailer Sales’ Megan Swank as she uncovers the best practices you should follow, how often to turn your rental inventory and, ultimately, how to add a rental fleet to your bottom line.