Education & Events Schedule

Please visit natda.org/education for full session descriptions. 
Tickets are required for some courses, but recommended for all. 
Attendees with tickets will be permitted into rooms first and walk-ins will be able to fill as seats become available.

Wednesday, August 31st
Topic Presenter Track Location Ticket Required
8:00am-12:00pm
Workshop: Proper Dealer Service Techniques for Trailer Axles and Electric Brakes

Bill Snider, Dexter

Service Exhibit Floor, Hall A Required
Workshop: Hydraulic Systems Technician AM Jeff Murphy, Premium Supply Service Room 106A Required
10:00am-10:50am
Theft Prevention Techniques Jared Medhus, Galeo Operations  Room 102AB Recommended
4 Simple Changes for Record Service Profits Ken Barnes, DealerPRO Training Solutions Service Room 101E Recommended
Mid-Year 2022 Data for the Light to Medium Trailer Registration Jeff Jones, Statistical Survey Operations Room 103A Recommended
Be a 'Monday Morning Quarterback' on Saturday Frank J. Zych Jr, Hilb Group New England, DBA HR Knowledge Human Resources Room 103BC Recommended
11:00am-11:50am
How to Turbo Charge Your Tech Stack Moving into 2023 Johnathan Aguero, BlackPurl, Inc. Operations Room 102AB Recommended
How to Streamline Service Department Communication: Tips for the Digital Age Graham Anderson, Kenect Service Room 103A Recommended
Government-mandated Corporate Retirement Plans & Savings Solutions

Jeff J. Kim, Larchmont Financial

Chris Castro, Transamerica

Human Resources Room 103BC Recommended
12:00pm-1:45pm
KEYNOTE LUNCHEON Sal Gonzalez, Wounded Warrior Project Event Grand Ballroom C Required
2:00pm-2:30pm
Overhead - Business Operating Cost Forum Bob Woodward, Belfield Management Solutions Operations Room 103BC Recommended
2:00pm-2:50pm
Solving Your People Puzzle Matt McKinley, Unconscious Momentum Human Resources Room 101E Recommended
How to Create a Powerful Social Media Presence with Limited Resources Kent Lewis, Anvil Media Marketing Room 102AB Recommended
4 Simple Changes for Record Service Profits Ken Barnes, DealerPRO Training Solutions Service Room 103A Recommended
2:00pm-6:00pm
Workshop: Advanced Trailer Axle Service, Suspensions, Hydraulic Brakes, and Air Brakes

Bill Snider, Dexter

Service Exhibit Floor, Hall A Required
Workshop: Hydraulic Systems Technician PM Jeff Murphy, Premium Supply Service Room 106A Required
3:00pm-3:30pm
Supply Chain Management (SCM) Issues and Operations Bob Woodward, Belfield Management Solutions Operations Room 103BC Recommended
3:00pm-3:50pm
Social Media Marketing Clinic: Real-Time Insights and Recommendations to Maximize your Online Presence Kent Lewis, Anvil Media Marketing  Room 102AB Recommended
Economic and Trailer Industry Outlook Charles Dougherty, Wells Fargo Operations Room 101CD Recommended
How to Manage the Manufacturer-Dealer Relationship: A Fundamental Guide for Both New and Experienced Dealers David Whitlock, Trailer Specialist Consultant Operations Room 103A Recommended
4:00pm-5:00pm
Tech Panel Discussion: The Future of Tech & This Industry Johnathan Aguero, Host, BlackPurl, Inc.

Marketing

Operations

Room 101AB Recommended
Dealer Operations Roundtable David Whitlock, Moderator, Trailer Specialist Consultant Operations Room 101CD Recommended
4:00pm-6:00pm
Trailer Parts Expo: EXHIBITORS ONLY Event Exhibit Hall, Expo Lounge Required
5:00pm-6:30pm
Dealer Happy Hour sponsored by Alcom LLC,  B&W Trailer Hitches, Galeo Group, Rock Solid Funding and Taskmaster Components: DEALERS ONLY Event Davidson Ballroom Recommended